Survey: SCV Water Customers Satisfied With Overall Service, Opportunities For Growth Include Education On True Cost Of Water And Water Potability img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px } S
Survey: SCV Water Customers Satisfied With Overall Service, Opportunities For Growth Include Education On True Cost Of Water And Water Potability
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Source: KHTS Hometown Station
Date: 07/09/2026 10:28am
Article Summary:
**2026 Survey: SCV Water Customers Report High Satisfaction, Call for More Education on Water Costs and Quality**
A 2026 customer survey found that most Santa Clarita Valley Water Agency customers are satisfied with their overall service, with 93% citing reliable water delivery and improved customer support compared to previous years. However, the agency identified opportunities to better educate the public about water quality and pricing, as 30% of respondents expressed concerns about tap water safety and over half initially felt rates were too high before learning more about actual costs. SCV Water officials say they plan to strengthen outreach efforts to address these perceptions.
Read article here »
Date: 07/09/2026 10:28am
Article Summary:
**2026 Survey: SCV Water Customers Report High Satisfaction, Call for More Education on Water Costs and Quality**
A 2026 customer survey found that most Santa Clarita Valley Water Agency customers are satisfied with their overall service, with 93% citing reliable water delivery and improved customer support compared to previous years. However, the agency identified opportunities to better educate the public about water quality and pricing, as 30% of respondents expressed concerns about tap water safety and over half initially felt rates were too high before learning more about actual costs. SCV Water officials say they plan to strengthen outreach efforts to address these perceptions.
Read article here »