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CUSTOMER SERVICE, CLERICAL, CUSTOMER RETENTION SPECIALIST Santa Clarita Resume

CUSTOMER SERVICE, CLERICAL, CUSTOMER RETENTION SPECIALIST Santa Clarita Resume

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Seeking Job: Customer Service, Clerical, Customer Retention Specialist
Position Desired: CUSTOMER SERVICE, CLERICAL, CUSTOMER RETENTION SPECIALIST

Cover Letter:
**** **** Resume
(***) ***-****

WORK EXPERIENCE:

KELLY KALTER INC. 12/12 – CURRENT
General Office, Paralegal and Marketing

• Part time, as needed.
• General Office.
• West side (San Fernando & Santa Clarita) deliveries and pickups.
• Obtaining signatures and court filings.
• Transcription Services.
• E-mailing or faxing information back and forth.
• Communication extremely important.

PROPERTY MANAGEMENT/REHAB COORDINATOR 07/10 – 08/12

• Rehabbed eight acre property from eighteen years of neglect to ready it for sale. All while homeowner was out of state.
• Located and coordinated all subcontractors.
• Collected bids
• Arranged for payment.
• All irrigation leaks were repaired.
• Designed new landscaping, purchased and planned all plant placements.
• New garage doors purchased and installed.
• Purchased new appliances and had them installed.
• Arranged for house prep and painting.
• Replaced exterior doors.
• Roof repair.
• Perimeter fencing replacement.
• Deck and railing replacement.
• Interior drywall repairs.
• Coordinated real estate agent showings.
• Property sold

ACCOUNTS PAYABLE CLERK 02/11 – 10/11
Temp at Aerospace Company

• Processed all incoming invoices and entered them into Quick Books. DATA ENTRY
• Utilized Omni (manufacturing software) to see if invoiced inventory had been received. If so, attached the receiver to the invoice.
• Locate the purchase order for the received items; creating a complete package, (invoice, receiver and purchase order), ready for bookkeeper to pay.
• Constantly provided customer service to clients calling for payment. Bookkeeper did not speak English well enough to provide a positive customer service experience.
• Calmed upset/angry customers.
• Researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
• Compiled all paperwor

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Last Updated: Oct 31, 2017 @ 6:18pm



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