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Administrative Santa Clarita Resume

Administrative Santa Clarita Resume

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Seeking Job: Administrative
Position Desired: Administrative

Cover Letter:
**** ****
Newhall, CA 91321
(***) ***-****
****@*****.***
________________________________________
SUMMARY

Over 20 years experience in manufacturing environments. Offering excellent organizational skills and a fast-track learning curve. Able to build and maintain positive relationships with colleagues and customers at all levels. Flexible and adaptable, adjusting to changing demands and priorities. Willing to take initiative to address issues; always looking to develop and enhance ideas to improve operational flow. Self-starter with good communication skills, working well independently or as part of a team. Extensive order processing experience.
________________________________________
SKILLS

• Word
• Excel
• Email
• Typing: 60 wpm
• Quickbooks 2015 (creating invoices)
• Magento

PROFESSIONAL EXPERIENCE

General Office
03/13-present Classic Spa Collection, Van Nuys, CA

• Process orders from websites, distributors, walk-in and phone customers.

• Arrange shipments for UPS, Fed Ex, and LTL carriers. Track and file claims as needed for damaged freight.

• Respond promptly to email inquiries with stock status and pricing.

• Reconcile freight invoices.

Unemployed
05/09-03/13

Customer Service
3/05-5/09 Pacific Air Balance, San Fernando, CA

• Established customer service presence where none existed before, resulting in improved customer relations and smoother flow of orders. First point of contact for sales representatives for pricing, product questions, lead times, order status.

• Brought complex order entry in-house with minimal training, resulting in far fewer errors. Processed orders for sales reps. Scheduled ship dates in accordance with plant lead times, secured expedited dates at customer’s request, reviewed price discounts for accuracy. Invoiced shipments and adjusted freight charges as needed.

• Developed basic knowledge of technically diverse product line through

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Last Updated: Jun 17, 2015 @ 10:15pm



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