Position Desired: Any

Cover Letter:
**** ****
________________________________________
Objective
Seeking a position to utilize my customer service skills, professionalism and experience to increase the prosperity of the corporation
________________________________________
Work Experience

December 2014- Present Mission Bank Teller

 Processed basic and more complex customer transaction requests such as deposits, withdrawals, stop payments and telephone transfers
 Researched daily proof corrections on customer transactions
 Handled customer telephone requests relating to bank products and services
 Scanned all teller documents into branch capture system to be processed by operations

January 2012- May 2014 First Financial Bank Client Service Specialist II

 Answered client telephone inquiries relating to bank products and services
 Processed basic and more complex client transaction requests such as stop payments, maintenance requests, fee waivers and refunds, check orders and other appropriate transactions as needed
 Recognized sales opportunities and refer clients to sales associates
 Remained current on products, services, policies and procedures
 Reported and Attempted to resolve client concerns

April 2010–July 2011 Farmers Insurance Licensed Office Manager

 Prepared, Delivered and Processed insurance quotes
 Managed daily office operations and retention schedule
 Trained new hires on company policies and procedures
 Researched and Resolved customer inquiries
 Obtained an Ohio Property & Casualty Insurance License

Sept. 2006-Feb. 2010 US Bank Account Processor II

 Specialized in Chapter 7, 11 & 13 bankruptcy laws
 Researched and Manually status all Business Credit Card accounts due to bankruptcy filings
 Prepared and Filed Proof of Claims with the Bankruptcy Courts

Contact Form Only Available to Registered SantaClarita.com Members.