Dispatch Santa Clarita Resume
Dispatch Santa Clarita Resume
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Seeking Job: Dispatch
Position Desired: Dispatch
Cover Letter:
EDUCATION
College: Los Angeles Pierce College, Woodland Hills, CA September 2006 – 2010
Major: Communications/Business
Degree: Associates Degree in General Education
Other Schools Attended:
El Camino Real High School, Woodland Hills, CA September 2000 – June 2004
High school diploma
PROFESSIONAL EXPERIENCE
Dispatch 2 Technical Support Agent, Time Warner Cable, Van Nuys, CA April 2010 – Present
• Create weekly schedule of breaks and lunches for team.
• Communicate with other departments daily on overcoming challenges.
• Daily problem solving with technicians in the field.
• Working knowledge and usage of Orange Tools/DPET/CSG/Work Assure/Sage-Quest/Unified/OMSE.
• Exquisite verbal and written communication skills, as well as being extremely organized.
• Continuously growing and learning by taking initiative.
• Completion of over 80 Learning Management Courses – included but not limited to the Microsoft Office Programs.
• Exceptional multi-tasking skills and an amazing team leader.
• Built a great rapport with all departments.
Administrative Assistant/Dispatcher, H.A.R. Towing Inc, Reseda, CA January 2004 - January 2010
• Lead dispatcher for the number one AAA contracted station in southern California, multi-tasking over 100 calls dispatched per day, while handling high volume telephone calls using a multi-phone system.
• Responsible for all correspondence with customers via inbound and outbound phone calls on a multi-phone system.
• Daily Trouble shooting while maintaining the professionalism of the team.
• Directly responsible for analyzing fuel economy consumption.
• Responsible for owner’s correspondence via email with clients, and travel arrangements.
• Directly responsible for maintaining a positive team environment.
• Co-author and trainer of the company’s training and safety manual
References available upon request
Desired Compensation / Salary:
$15-$25/hr
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Contact Information:
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Last Updated: Sep 27, 2012 @ 6:32am
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