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Dispatch Santa Clarita Resume

Dispatch Santa Clarita Resume

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Seeking Job: Dispatch
Position Desired: Dispatch

Cover Letter:
EDUCATION

College: Los Angeles Pierce College, Woodland Hills, CA September 2006 – 2010

Major: Communications/Business

Degree: Associates Degree in General Education

Other Schools Attended:

El Camino Real High School, Woodland Hills, CA September 2000 – June 2004

High school diploma


PROFESSIONAL EXPERIENCE

Dispatch 2 Technical Support Agent, Time Warner Cable, Van Nuys, CA April 2010 – Present

• Create weekly schedule of breaks and lunches for team.

• Communicate with other departments daily on overcoming challenges.

• Daily problem solving with technicians in the field.

• Working knowledge and usage of Orange Tools/DPET/CSG/Work Assure/Sage-Quest/Unified/OMSE.

• Exquisite verbal and written communication skills, as well as being extremely organized.

• Continuously growing and learning by taking initiative.

• Completion of over 80 Learning Management Courses – included but not limited to the Microsoft Office Programs.

• Exceptional multi-tasking skills and an amazing team leader.

• Built a great rapport with all departments.

Administrative Assistant/Dispatcher, H.A.R. Towing Inc, Reseda, CA January 2004 - January 2010

• Lead dispatcher for the number one AAA contracted station in southern California, multi-tasking over 100 calls dispatched per day, while handling high volume telephone calls using a multi-phone system.

• Responsible for all correspondence with customers via inbound and outbound phone calls on a multi-phone system.

• Daily Trouble shooting while maintaining the professionalism of the team.

• Directly responsible for analyzing fuel economy consumption.

• Responsible for owner’s correspondence via email with clients, and travel arrangements.

• Directly responsible for maintaining a positive team environment.

• Co-author and trainer of the company’s training and safety manual



References available upon request

Desired Compensation / Salary:
$15-$25/hr

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Contact Information:
Contact:
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Last Updated: Sep 27, 2012 @ 6:32am



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