Respond to incoming customer calls and emails.
Use good communication, phone and interpersonal skills.
Troubleshoot/resolve customer problems.
Think analytically while problem solving.
Effectively manage time and stress pressures.
Actively listen and respond to customer’s issues and concerns.
Work in a cohesive team environment.
Multi-task and take on special projects from time to time.
Work with a professional demeanor.

Skills Required:

Have at least a high school diploma or equivalent.
Be proficient in relevant computer applications.
Knowledge of customer service principles and practices
Some experience in a call center or customer service environment preferred.
Identify and escalate priority issues.
Sales/Retention experience a plus.
Must have reliable transportation.
Must have checking account and Social Security Card for payroll purposes.
Be available Monday thru Sunday Shifts beginning between 5:00AM – 8:00AM and ending between 1:30PM and 10:00PM. Must be available on weekends.



Please email your resume to: jobs@netbilling.com

Employment Type:

Employee - Full Time

Compensation:

$10.00 per hour.