Information Technology Help Desk Specialist (47.5%) - Santa Clarita Job
Information Technology Help Desk Specialist (47.5%) - Santa Clarita Job
Help Wanted: Information Technology Help Desk Specialist (47. 5%)
College of the Canyons, founded in 1969, is one of the fastest-growing community colleges in California. The college is one of the largest employers in the Santa Clarita Valley and is a vital, enduring, cultural, educational and economic force in the region. Those who are currently involved with the college and those who will grace its doors in the future will find unlimited opportunities and a chance to be innovative and entrepreneurial. College of the Canyons is a dynamic campus that provides an educational experience second to none.
College of the Canyons is pleased to announce the following Part-Time Classified Represented position:
Information Technology Help Desk Specialist (47.5%)
(Review Date: July 28, 2015)
Position Description:
Under the supervision of the Assistant Director, Information Technology Services, the Help Desk Specialist serves as the first level of support for hardware and software troubleshooting for faculty, staff, and administrators. Operates the Information Technology Department’s Help Desk telephone line and provides one-on-one support to end-users. Maintains, tracks, and creates reports for a call tracking system. Performs a wide variety of duties related to assisting with the day-to-day operations of the Information Technology Department. Answers telephones, takes and inputs work requests, handles the check-in and check-out of District Information Technology equipment, inventories equipment, and provides clerical support to department staff as needed. Performs other related duties as assigned.
Minimum Requirements:
Experience:
Two (2) years of full-time equivalent experience providing telephone and front office customer support in a service oriented environment or similar work involving the use of computer software and hardware providing technological support to a variety of end-users. Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, FrontPage, InfoPath, Publisher, and Outlook) required. One (1) year of college level coursework (30 semester units) may be substituted for one (1) year of the above full-time experience. Knowledge of commercial help desk software is desirable.
Education:
Education equivalent to a High School Diploma.
For employment announcements, instructions, and online application click on “College of the Canyons†in the Employer Information box below and then the Employment Opportunities link on the college's webpage. For further assistance please contact the Human Resources Office at click to display phone number / 3428 or TTY / TDD# click to display phone number.
To view a complete job announcement click on “Apply for this Job Online†below.
The Santa Clarita Community College District does not discriminate on the basis of race, religious creed, color, ethnic or national origin, ancestry, citizenship status, uniformed service member status, physical disability, mental disability, medical condition, marital status, sex, pregnancy, age, sexual orientation, gender identity, or any other protected basis under the law.
Applicants who have disabilities who need accommodation in order to complete the selection process should contact the Human Resources office directly at click to display phone number.
College of the Canyons is pleased to announce the following Part-Time Classified Represented position:
Information Technology Help Desk Specialist (47.5%)
(Review Date: July 28, 2015)
Position Description:
Under the supervision of the Assistant Director, Information Technology Services, the Help Desk Specialist serves as the first level of support for hardware and software troubleshooting for faculty, staff, and administrators. Operates the Information Technology Department’s Help Desk telephone line and provides one-on-one support to end-users. Maintains, tracks, and creates reports for a call tracking system. Performs a wide variety of duties related to assisting with the day-to-day operations of the Information Technology Department. Answers telephones, takes and inputs work requests, handles the check-in and check-out of District Information Technology equipment, inventories equipment, and provides clerical support to department staff as needed. Performs other related duties as assigned.
Minimum Requirements:
Experience:
Two (2) years of full-time equivalent experience providing telephone and front office customer support in a service oriented environment or similar work involving the use of computer software and hardware providing technological support to a variety of end-users. Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, FrontPage, InfoPath, Publisher, and Outlook) required. One (1) year of college level coursework (30 semester units) may be substituted for one (1) year of the above full-time experience. Knowledge of commercial help desk software is desirable.
Education:
Education equivalent to a High School Diploma.
For employment announcements, instructions, and online application click on “College of the Canyons†in the Employer Information box below and then the Employment Opportunities link on the college's webpage. For further assistance please contact the Human Resources Office at click to display phone number / 3428 or TTY / TDD# click to display phone number.
To view a complete job announcement click on “Apply for this Job Online†below.
The Santa Clarita Community College District does not discriminate on the basis of race, religious creed, color, ethnic or national origin, ancestry, citizenship status, uniformed service member status, physical disability, mental disability, medical condition, marital status, sex, pregnancy, age, sexual orientation, gender identity, or any other protected basis under the law.
Applicants who have disabilities who need accommodation in order to complete the selection process should contact the Human Resources office directly at click to display phone number.
Employment Type:
Employee - Part Time
Apply for this Job Online »Contact this Employer »
Employer Information:
Contact Information:
Date Posted: 2015-07-02
Job ID #: 6046
Valid Through: 2015-10-30
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