POSITION: Front Desk Clerk

IMMEDIATE SUPERVISOR: General Manager / Front Office Supervisor

JOB SUMMARY: The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payment s according to established hotel policies and requirements; providing information and customer service to guests and visitors of the hotel.

Skills Required:

QUALIFICATIONS:
Education & Experience: High school diploma or equivalent; and hotel experience or related customer service-oriented, cash-handling experience desirable.

Tools & Equipment: Telephone, Calculator, Computer (PMS, Internet), Facsimile, and other office equipment.

Physical Requirements:
Light work – Standing continuously, walking occasionally for entire work shift. Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to reach, lift, carry, push, pull, or otherwise move

Employment Type:

Employee - Part Time