Innovative. Collaborative. Entrepreneurial. These characteristics define not only College of the Canyons, but the faculty, staff, and administrators who make this college one of the most unique among California's 113 community colleges.
College of the Canyons is among the fastest growing community colleges in the nation. It is widely recognized as a model community college for enhancing student access, success, and equity. In fact, its completion rates rank among the highest in the state. The college has also established a well-deserved reputation for bolstering economic development, and offering innovative career technical education responsive to industry needs.
The college has served the dynamic, growing Santa Clarita Valley and surrounding regions within a 367-square-mile area of northern Los Angeles County since 1969. Visionary leadership combined with a steady infusion of new residents and businesses create a spirit of possibilities that inspires the college to be flexible, creative, and attuned to the evolving needs of the community.
Communications/Customer Service Coordinator III
A Full-Time Classified Confidential Position
Review Date: August 21, 2017
Reports to and under the direction of the Director of Advertising and Social Media, performs a variety of technical, fiscal, operational support, and liaison functions pertaining to the communications center. Leads other communications/customer service staff, and coordinates front-line communications between the district, the college and the public, providing a wide range of information. Assists with development and maintenance of the district’s public image through a quality customer service orientation, performing triage on incoming inquiries and projecting a positive public relations image. Performs other related duties as assigned.
Experience: Five (5) years of customer relations and technical communications full-time equivalent experience, including telephone switchboard, computerized mailing, address-maintenance software, and public contact duties. Education: Equivalent to an Associate’s degree (60 semester units) from an accredited institution is required, including coursework and/or training in customer relations, telephone skills, keyboarding, computer skills and general office procedures and practices. Two years direct experience in addition to that identified above may be substituted for each one year (30 units) of college. Bilingual (Spanish) language skills are desirable.
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Application Process: Application materials must be submitted by the end of the day in the Human Resources Offices on August 21, 2017. Applicants are encouraged to complete their application online. Please visit our website at http://www.canyons.edu/Offices/HumanResources.
If you require assistance, please call the Human Resources Office at (661)362-3427 or our TTY Line at (661)362-5178. Applicants may check the status of their application online and may expect to be notified within approximately 4 weeks following the review date as to the status of their application.
The Santa Clarita Community College District does not discriminate on the basis of race, religious creed, color, ethnic or national origin, ancestry, citizenship status, uniformed service member status, physical disability, mental disability, medical condition, marital status, sex, pregnancy, age, sexual orientation, gender identity, or any other protected basis under the law.
Applicants who have disabilities who need accommodation in order to complete the selection process should contact the Human Resources office directly at click to display phone number